E-Commerce F.A.Q.
Q: E-commerce is complex. Can I afford it?
A: You will be very surprised at how affordable it can be. We have
chosen several excellent e-commerce "engines" that are highly
customizable. What this means is that you are not paying for a custom
development project. And you're avoiding the headaches of custom
programming (missed deadlines, unreliable software, over budget, lost
customers).
Q: How long will it take?
A: We generally can have your site up and taking orders in 2 weeks.
Q: Can I use my current POS terminal for credit card transactions?
A: Check with your merchant bank. Many sites simply collect the
customers order - then the site owner processes the credit cards the same
way they've been doing it all along.
Q: How will I know when I have orders?
A: There are two ways: Several individuals can receive an email as each
order is placed. Or, you can log in to your store administration site and
check.
Q: How do I update my product catalog?
A: You or your employees will be able to easily add, change or delete
products, create new departments and categories, run price promotions,
cross-promote or up-sell, run a members-only area, and many other common
tasks. It's easy, fun, and your product catalog will always be up to date!
Q: What about email addresses?
A: You can have as many email addresses addresses as you want.
Generally one for everyone in the company (that needs one), and several
"company" email addresses like "info@yourbiz.com",
"sales@yourbiz.com", etc.
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